3 Questions School Boards are Asking about Baldrige

JoAnn Sternke, superintendent of Pewaukee School District in Wisconsin, and Liz Menzer, a long-time school board member and leader at Studer Education, answer questions frequently asked by school boards about the use of the Baldrige framework.

1. Does adopting the Baldrige framework add more work for school boards?

Menzer: “No, it just organizes your work and provides focus.”

2. How do you get started?

Sternke: “The state-level, Baldrige-based programs of the Alliance for Performance Excellence throughout the country can be great resources for educational leaders. In fact, Pewaukee School District got started with the support of the Wisconsin Center for Performance Excellence.”

3. What’s the board’s role and the superintendent’s role in pursuing school/district improvement?

Sternke and Menzer: “One of the nice things about using Key Work of School Boards along with the Baldrige Excellence Framework is that these resources provide clear direction about governance versus operations. The first clearly presents differing roles that superintendents and school board members hold in education organizations that function optimally. These roles are supported by the Baldrige framework, which aligns the focus for all and also identifies the line between leadership (the work of senior leaders) and governance (the work of the board).”

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