The number one reason people leave their jobs is their “boss.” In our experience, leader rounding may be the most important tactic to help leaders engage individuals in the work environment. By rounding, we mean making the rounds, checking in with employees- but it’s really much more than that.
We encourage all leaders to round with their direct reports. The first thing we do as leaders, when we round is build relationships with our employees- get to know them, what they like, what they relate to, the people who are most important to them, and other things that define employees as individuals. When leaders round, they recognize employees’ needs, which are to feel cared for, to develop their skills through training, and to have the resources they need to do their jobs.
Excerpt from: Maximize Performance