Dr. Marcelo Cavazos, Arlington Independent School District Superintendent in Arlington, Texas, exemplifies commitment to fostering transparent and open communication with leaders, teachers, and staff. During their monthly and quarterly meetings, Dr. Cavazos communicates key information to staff in an uncommon way. In each session, he presents key information and data, and connects strongly back to the district’s goals by continuously repeating, “Failing to improve is not an option.” Dr. Cavazos doesn’t just deliver his message; he also fosters interaction and feedback among his staff. He always ends his presentations by asking for questions. To ensure that his inquiry is sincere, he remains silent until people ask questions or make comments. He does not adjourn the meeting until all questions have been asked and answered.
Excerpt from: Maximize Performance