STAKEHOLDER FEEDBACK SYSTEM

ASSESS. ENGAGE. IMPROVE.

High levels of engagement positively impact student achievement. High-performing leaders recognize the value of validating feedback with action. The stakeholder feedback system provides virtual support to leaders, helping them use results to focus their team members on goals and drive action steps.

survey feedback system wheel

STAKEHOLDER FEEDBACK SYSTEM INCLUDES:

District Services Survey

DISTRICT SERVICES
SURVEY

Assesses how school leaders
and select district customers
perceive the services provided by
district departments to
meet the needs of students.

employee engagement survey

EMPLOYEE ENGAGEMENT
SURVEY

Allows all employees to provide
feedback to help leaders understand
actions needed to continuously improve
staff engagement, morale, and satisfaction.

parent satisfaction survey

PARENT SATISFACTION
SURVEY

Provides parents and guardians
the opportunity to share what’s working well
at school and what would improve
satisfaction and student learning.

survey results roll out training

ONLINE RESULTS
ROLL-OUT TRAINING

Online training module and toolkit
for results roll-out and action planning

SIMPLE, PROVEN, & DESIGNED FOR ACTION

key worded survey questions

A small number of key survey items improves response rate and quality of input.

online survey

Surveys are administered
online for the district.

Questions are simply worded and aligned to research-based best practices.

benchmark results for surveys

Benchmark results and percentiles are provide for each survey and for key items to answer critical questions:
How do we compare? Is this a good result?

online survey results and action planning tool kit

An online toolkit with action
planning solutions for leaders

FROM STAKEHOLDER FEEDBACK TO SUCCESS

employee engagement activity

The most important part of the research/surveys is what we do with the results.

That is, the key to the employee engagement survey, or any other surveys, is not the score itself—it’s how well we, as leaders, share the results with staff and how we communicate actions based on their feedback.

communicate survey feedback

In education, we administer engagement surveys to employees to measure how successful leaders are at providing an environment that allows employees to reach their highest potential. It is important for leaders to communicate survey feedback to their employees and share action plans, if they want to lead a high-performing organization.

Parent Satisfaction Survey

In Arlington ISD, parent satisfaction ratings increased on surveys that the district administered. They shared these results and discovered an impressive outcome:

“Results were presented at Thursday night’s school board meeting, where the trustees approved a $508.4 million budget for next year.”

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