STAKEHOLDER FEEDBACK SYSTEM
ASSESS. ENGAGE. IMPROVE.
High levels of engagement positively impact student achievement. High-performing leaders recognize the value of validating feedback with action. The stakeholder feedback system provides virtual support to leaders, helping them use results to focus their team members on goals and drive action steps.
STAKEHOLDER FEEDBACK SYSTEM INCLUDES:
DISTRICT SERVICES
SURVEY
Assesses how school leaders
and select district customers
perceive the services provided by
district departments to
meet the needs of students.
EMPLOYEE ENGAGEMENT
SURVEY
Allows all employees to provide
feedback to help leaders understand
actions needed to continuously improve
staff engagement, morale, and satisfaction.
PARENT SATISFACTION
SURVEY
Provides parents and guardians
the opportunity to share what’s working well
at school and what would improve
satisfaction and student learning.
ONLINE RESULTS
ROLL-OUT TRAINING
Online training module and toolkit
for results roll-out and action planning
SIMPLE, PROVEN, & DESIGNED FOR ACTION
A small number of key survey items improves response rate and quality of input.
Surveys are administered
online for the district.
Questions are simply worded and aligned to research-based best practices.
Benchmark results and percentiles are provide for each survey and for key items to answer critical questions:
How do we compare? Is this a good result?
An online toolkit with action
planning solutions for leaders
AFFORDABLE & COMPREHENSIVE PACKAGE
FROM STAKEHOLDER FEEDBACK TO SUCCESS
The most important part of the research/surveys is what we do with the results.
That is, the key to the employee engagement survey, or any other surveys, is not the score itself—it’s how well we, as leaders, share the results with staff and how we communicate actions based on their feedback.
In education, we administer engagement surveys to employees to measure how successful leaders are at providing an environment that allows employees to reach their highest potential. It is important for leaders to communicate survey feedback to their employees and share action plans, if they want to lead a high-performing organization.
In Arlington ISD, parent satisfaction ratings increased on surveys that the district administered. They shared these results and discovered an impressive outcome:
“Results were presented at Thursday night’s school board meeting, where the trustees approved a $508.4 million budget for next year.”
