Develop next steps. At the end of a meeting – with a team or with an individual, always identify next steps in behavioral terms. Using specific behaviors makes it easier to implement, and even [...]
Great meetings create focus, clarity and decisions. How many meetings have we “enjoyed,” wondering why the group has gathered and what should come from the session? It’s important that we [...]
THE APPROACH TO LEADERSHIP: Fostering willingness means creating communities that have both a sense of purpose and shared values and rules of engagement that are designed to encourage [...]
Remember that feedback is not the same thing as ‘data’. Data is just raw information about how we are performing, like ‘92’ or ‘C-‘. Feedback is the insight we derive from the analysis of the [...]