Why Does Recognition Matter?
If employees don’t feel valued for their work they’re more likely to become disengaged. People may become unmotivated to put forth their best effort thinking, what’s the point? The good news is [...]
Great Leaders Listen
Good leaders make it a priority to hear from their people. However, in most workplaces, people don’t feel heard. According to Gallup data, three out of ten employees in the US agree strongly that [...]
Reward and Recognition: Connecting to Mission and Values
In this roundtable, Dr. JoAnn Sternke shares gratitude tools and examples for how leaders can apply award and recognition tactics that will sustain your team's motivation to give their best every day.
Define Guiding Actions to Live By
Build a Culture Around Service: Connect services to organizational values. Organizations aren’t providing excellent service by accident. The organizations that provide the best service recognize [...]
Difficult Conversations with Those Who Violate Values
Having difficult conversations is never easy. However, it is a crucial part of being an effective leader. While it may be easier for a leader to ignore poor performance and staff feuds, delaying [...]
EP6: Can You Fix My Culture?
You’re probably familiar with the saying, “Culture eats strategy for breakfast,” but how is it that organizations cultivate a positive, inspired culture? And possibly more difficult, how can [...]
EP3: What are the Nine Principles? Part 3
This episode is the final part of a three-part series. It introduces and gives a brief overview of Principles 7-9 of the Nine Principles®. These Principles are: 7) Align Behaviors with Goals and [...]
Focus on the Values of Leaders
In most organizations, leaders might say they do training, and some of them do, but not in the area of …