The Nine Principles: Principle 9, Recognize and Reward Success

9

Recognize and Reward Success: Everyone makes a difference

  • Creates win-win situations
  • Never lets great work go unnoticed
  • Recognizes behavior that merits following

Tools and tactics needed to Recognize and Reward Success:

  • Apply tools and tactics for giving specific feedback:
    • Thank you notes
    • WOW cards
    • Manage Up
    • Awards aligned to performance outcomes
    • Harvest wins to communicate what right looks like

Excerpt from: Maximize Performance

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