Try this tip: Show you care. “Employees don’t want to feel like a herd of cattle, but as people who are being appreciated for their hard work and effort,” according to Forbes contributor Travis Bradberry, co-author of Emotional Intelligence 2.0. Balance demands with compassion. According to Tamara Rosin, emotional intelligence is a critical characteristic of successful leadership.
Excerpted from: Rosin, Lessons in Leadership, Part 1: Managing yourself