Try this tip: Build an emotional bank account.

 In Continuous Improvement, Employee Engagement, Leadership, Leadership Tips

Don’t we all dream of bigger bank accounts? One account we can and should grow is our emotional bank account – the trust we’ve earned through strong relationships with our employees and colleagues. In order to motivate others to persist in the difficult work of school and district improvement, we must practice our “soft” skills of building relationships, growing trust, and engaging the employees we lead. In a recent article for the SouthEast Education Network, my colleagues Dr. Pilcher and Dr. Largue explored 7 tips for raising the balance in your emotional bank account. They are:

  1. Connect with employees
  2. Model good behavior and practice.
  3. Be open, honest, and transparent.
  4. Show your gratitude.
  5. Ask what you can do to improve.
  6. Be an owner rather than a renter of work.
  7. Harvest wins.

This week, we worked hard on #7, harvesting wins. For the Charleston County School District (SC), we tweeted proudly about the selection of the South Carolina Secondary Assistant Principal of the Year:


In preparation for a visit to the School District of Menomonee Falls (WI), Dr. Largue requested a special song to celebrate the achievements of their school and district leaders. Here’s that team working together today.

Dr. Greco

What do you think of our celebration song choice? How do you harvest wins?

Melissa Matarazzo
Melissa is an Evidence-Based Leadership coach for Studer Education, located in Pensacola, FL. Previously, she served as the Executive Director for Achievement and Accountability in the Charleston County (SC) School District. She earned her Ed.D. through the Harvard Graduate School of Education’s (HGSE) Urban Superintendents Program, and received both a Masters in School Leadership and a Masters in Education Policy and Management from HGSE. Melissa has also served as a middle school principal in the Peabody (MA) Public Schools, and as an 8th grade teacher and assistant principal in the Derry (NH) Cooperative School District. Melissa has coached aspiring and novice leaders at KIPP Jacksonville, FL; supervised teacher interns at the College of Charleston, SC and instructed graduate students in administration at American International College in Springfield, MA.
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