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Communicate at All Levels: Show why, then describe what and how Speeds up the decision process Creates proactive behavior Improves working relationships Tools and tactics needed to Communicate at [...]

Phase 1: During this initial phase, we are very new to a role, process, or skill. We don’t know what we don’t know because it is still too new. One could even say we are a bit incompetent. We’re [...]

Align Behaviors with Goals and Values: Align leadership and resources Creates transparency of results to develop trust Creates leadership report cards using aligned scorecards Aligns short-cycle [...]

Build Individual Accountability: Create a self-motivated workforce Aligns individual goals and measures to those of the organization Moves the hockey stick curve to a bell curve to represent [...]

Moving from episodic change to continuous change is like a sprinter becoming a marathon runner. According to an organizational change and development study by the University of Michigan, the [...]

Focus on Employee Satisfaction: Build a top-performing workforce Gives employees opportunity for input Engages in professional conversations to improve performance Recognizes improved and high [...]

Create and Develop Great Leaders: Make leadership development a priority Hires top-performing leaders Develops aspiring new and existing leaders on well-defined and aligned expectations Holds [...]

Build a Culture Around Service: Connect services to organizational values Ensures that thoughtful processes and procedures become the norm Ensures high-quality, caring environments for employees, [...]

Measure the Important Things: Objectively assess the current status and track progress toward goals Identifies what the school district values Defines specific targets Determines aligned tools [...]

Commit to Excellence: Improve the bottom line while living out mission and values Creates service excellence so employees, students, and parents feel valued Merits a ranking for which any [...]