Posted
Define Guiding Actions to Live By
Build a Culture Around Service: Connect services to organizational values. Organizations aren’t providing excellent service by accident. The organizations that provide the best service recognize [...]
Transforming Your Organizational Culture to Build a Great Team
“The culture of any organization is shaped by the worst behavior the leader is willing to tolerate.” – Gruenter & Whitaker As a leader of an organization, department or division, it is [...]
Key Drivers for Changing a Culture
Four years ago… you couldn’t get a group of people in the room to have a shared conversation and understanding about who we were, what our purpose was, and where we were headed. [...]
In Culture, Great Leaders, Leadership Tips, Partner Recognition, Professional Development, Worthwhile Work
Posted Cultivating a Culture of Unmistakable Value
How Can Organizations Set Themselves Apart? Effective, transparent leadership combined with a culture that’s focused on purpose is the key to delivering unmistakable value to those you serve. [...]
Build Trust with Intentional Kindness
“Be kind whenever possible. It is always possible.” Dalai Lama Can you remember the last time an individual went out of their way to make your day better? Even if it wasn’t recent, the act of [...]
In Accelerate Your Performance, Culture, Organizational Excellence, Podcast, Professional Development
Posted EP14: Small Things, Big Difference
Through kindness we have a greater opportunity to achieve higher results. Individuals who combine their skills with kindness and drive can’t be stopped. Studies even show leaders who project [...]
3 Behaviors that Poison Your Culture
We know that a positive culture is important for any organization’s health. In a survey by CultureIQ, 73% of respondents indicated that a great corporate culture drives competitive advantage for [...]
In Accelerate Your Performance, Culture, Great Leaders, Leader Development, Leadership, Organizational Excellence, Performance Management, Podcast, Professional Development
Posted EP11: Leaders Don’t Whine
How can you avoid the trap of negative thinking? Overcoming obstacles is never easy, but when we don’t let shortcomings get (and keep) us down, we become more resilient. This week, Dr. Pilcher [...]
Posted
EP10: That’s Not My Job
This week, Dr. Pilcher discusses being an owner versus a renter. Pride in our organizations occurs when we take ownership of our roles, cultivating a positive environment so strong, it is no [...]
In Accelerate Your Performance, Culture, Effective Communication, Leadership, Performance Management, Podcast, Relationship Building, Team Development
Posted EP9: Stop the Subconscious Behavior Infecting Your Organization
‘It’s not me, it’s them!’ – We’ve all heard it before, the blame game. But seriously, if they could just get their work done, I wouldn’t have to bring it up right? This default communication has [...]