Can you imagine combining the first day back to school during a pandemic with a raging wildfire threatening students, employees, and the entire community? This is exactly what Estacada School District experienced in September of 2020. As district leaders switched to a crisis response model, people found new and innovative ways to stay connected, make decisions quickly, and cascade information to community members. Listen as Superintendent Ryan Carpenter shares the most important communication tactic in times of crisis.
Episode 215
Critical Communication in Times of Crisis
Listen as Superintendent Ryan Carpenter shares the most important communication tactic in times of crisis.
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Hosts
Janet Pilcher
President, Studer Education
About the Episode
- What role do emotions play in decision-making?
- How can leaders communicate to keep those they serve informed while displaced?
- Why is listening to people even more important during a crisis?
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