Join Us on the Journey to

How Will You Own Your Future?

Leadership plays a vital role in the success of our organizations and communities. Learn from and engage with high-performing executive leaders who are transforming education institutions to maximize performance. The event will focus on leadership practices that build aligned and engaged educational institutions.

Culture may beat strategy every time, but strategy and culture together are unstoppable.

You will hear from higher education leaders who have a great passion for engaging students, teams, and community members in a mission to impact education and Own the Future.

Price: $150

You’ll hear from leaders from a variety of backgrounds who are using Evidence-Based LeadershipSM practices to set clear expectations, reduce inconsistent performance, develop and support teams that are adaptive to change, and create a culture of service excellence.





Day One: September 10

Executive Theme

11:00 AM - 12:30 PM

Registration / Check-In and Name Badge Pick-up

12:30 PM – 1:00 PM


Creating a Culture of High Performance

Janet Pilcher, Managing Director, Studer Education

1:00 PM – 1:45 PM

The SLCC Systems Improvement Story

Natalie Harder, Chancellor, South Louisiana Community College

1:45 PM – 2:00 PM

Networking Break

2:00 PM – 2:45 PM

The UWG Systems Improvement Story

Kyle Marrero, President, University of West Georgia

2:45 PM – 3:15 PM

Improving Workforce Skills and Attitudes to Provide a Culture of Service


Anne Marie Eades, Vice President and CIO of Information Technology, University of West Georgia

3:15 PM – 3:30 PM

Networking Break

3:30 PM – 4:15 PM


Executive Leadership: Executive Rounding and Scorecard

Dan Bollman, Associate Vice President, Michigan State University – Infrastructure, Planning, and Facilities


Sabrina Hebeler, Program Manager, Michigan State University – Infrastructure, Planning, and Facilities

Executive Leadership: Starting with an Organizational Assessment to Chart a Strategic Path


Rick Bateman, Chancellor, Bossier Parish Community College

4:15 PM – 4:45 PM


Joann Sternke, Senior Leader Coach, Studer Education

4:45 PM – 5:00 PM


Joann Sternke, Senior Leader Coach, Studer Education

5:30 PM – 8:00 PM

Networking Reception

Day Two: September 11


7:00 AM – 8:00 AM

Networking Breakfast

8:00 AM – 8:30 AM


Building Connections

Janet Pilcher, Executive Leader and Managing Director, Studer Education

8:30 AM – 9:00 AM

The FLVC Foundations of Excellence Journey and Why

Mike Dieckmann, COO, Florida Virtual Campus

9:00 AM – 9:15 AM

Networking Break

9:15 AM – 10:45 AM


Hardwiring Student Services Leadership

Vincent June, Vice Chancellor, South Louisiana Community College

Hardwiring Academic Leadership

Micheal Crafton, Provost, University of West Georgia

Hardwiring Operationalizing Organizational Values in Every Department


Alicia Hulin, Director of Administration and Human Resources, South Louisiana Community College

Hardwiring Scorecard Development in Every Department

Scot Lingrell, Vice President of Student Affairs and Enrollment Management, University of West Georgia

10:45 AM – 11:00 AM

Networking Break

11:00 AM – 11:45 AM


Reflecting On My Leadership: An Engaged Workforce

Jermaine Ford, Associate Vice President for Workforce and Economic Development, South Louisiana Community College


Justin Barlow, Director of Admissions, University of West Georgia

11:45 PM – 12:15 PM


JoAnn Sternke, Senior Director, Studer Education

12:15 PM – 12:30 PM


Janet Pilcher, Managing Director, Studer Education



Local Airport is Louis Armstrong New Orleans International Airport (MSY)



Hilton New Orleans – St. Charles Avenue
333 St. Charles Avenue
New Orleans, LA 70130
Phone: (504)378-2800

Rooms available for $139.00 + tax per night.







Fax your PO to 850-332-5446 or mail to:
Katie Tener, Business Manager
Studer Education
350 West Cedar Street, Suite 300

Pensacola, Florida  32502

*If you need a W9, contact Katie Tener at 850-898-3874 or


For questions about Destination High Performance, contact: 

Ashley Moore

You’ll leave this conference with strategies to effectively

Engage and Communicate at All Levels

across your organization.


Communicate: start with the “why”

Organizational Change Begins and Ends with People

Stay in the Game with All Stakeholders

There’s No Such Thing as Over-communication

Transforming Culture One Word at a Time

Overcoming Unexpected Challenges (and still collecting wins)

Feedback Loops-The Key to Managing Performance


Build an engaging and accountable workforce culture.


Leverage data for improvement.


Apply key principles of service excellence to deliver top notch customer service.


Systematically use stakeholder feedback to improve.

Featured Speakers


Dr. Greg Gibson

Superintendent, Schertz-Cibolo Independent School District

In 2016, Dr. Gibson was selected as the ESC-20 Superintendent of the Year, and was 1 of 5 finalists for Texas’s Superintendent of the Year. Since 2011, SCUC has been named one of San Antonio’s Top Workplaces among large employees by the San Antonio Express-News. In 2015, Dr. Gibson was appointed by U.S. Department of Commerce to serve on the Panel of Judges for the prestigious Malcolm Baldrige Award, and in 2016, Dr. Gibson was appointed by Governor Greg Abbott to serve as a Trustee for the Teacher Retirement System of Texas.

Dr. Gibson feels honored to serve with such a highly-engaged staff in a one-of-a-kind community that works to provide a safe, secure, and challenging learning environment where all students are afforded the opportunity to realize their individual potential and to become responsible and productive members of society.


Dr. Kyle Marrero

President, University of West Georgia

Since assuming the UWG presidency in 2013, Dr. Kyle Marrero has consistently worked to honor the past while forging a new West. Under his guidance, the university is building a culture of high performance and data-informed decision-making by focusing on a new strategic plan and assessment methodology aligned with UWG’s new strategic imperatives: Student Success, Academic Success, Partnership Success, and Operational Success. All efforts are part of the transformative Engage West! family of programs and support UWG’s vision of becoming the best comprehensive university in America — sought after as the best place to work, learn, and succeed.

In his first four years as president, UWG has achieved record enrollment, record four-year and five-year graduation rates, record degrees conferred, record average incoming freshman GPA, record fundraising, and record annual economic impact to the region. As one of Georgia Trend’s 2015, 2016, and 2017 “100 Most Influential Georgians,” Dr. Marrero continues to excel as a higher education leader in the State of Georgia. Most recently, Dr. Marrero established the Carrollton/Carroll County Education Collaborative (CCEC), a collaborative focused on student success and bringing to the table area Superintendents, Principals, Technical College Leadership, Business, Community, and Chambers of Commerce.


Dr. Natalie Harder

Chancellor, South Louisiana Community College

Dr. Natalie Harder assumed the role of Chancellor at SLCC in 2012 where she led the merger of SLCC and Acadiana Technical College (ATC). The college includes campuses in the eight parishes and serves more than 13,000 students annually. Dr. Harder is also a board member of the American Association of Community Colleges and serves as chair of its Public Policy and Government Relations committee. Dr. Harder serves as a trustee with the Southern Association of Colleges and Schools Commission on Colleges, on One Acadiana’s CEO Advisory Board, and as an adjunct faculty member at her home institution, Old Dominion University, and the University of Louisiana at Lafayette.


Dr. Janet Pilcher

Senior Executive and Managing Director, Studer Education

Janet Pilcher is the founder and Senior Executive of Studer Education. Janet transitioned from higher education to work with the founder of Studer Group, Quint Studer, to determine how best to transfer leadership best practices in Evidence-Based Leadership to education. Several years down this path, Janet and Quint joined in partnership to co-author, Maximize Performance: Creating a Culture for Educational Excellence. This book highlights our partner results and accomplishments that align to the foundation of our work, the Nine Principles®, and our mission, which is to maximize human and organizational performance. By working in partnership to develop the highest level of leadership, Janet and the coaching team engage with leaders to elevate educational organizations to become best places to work, learn, and achieve. Prior to joining Studer Group, Janet served a 19-year tenure at the University of West Florida where she was a professor, associate dean and dean of the College of Professional Studies. While at UWF she received and oversaw 17 million dollars of grant and contract projects and achieved one of UWF’s research distinction awards.  In 2005 Janet transitioned from the dean’s position to create and lead the Institute for Innovative Community Learning.  While at UWF, she and Dr. Robin Largue co-created the TeacherReady® program, a quality-driven, online teacher certification program that prepares second career teachers who live all over the world.


Dr. JoAnn Sternke

Senior Director, Studer Education

Dr. JoAnn Sternke recently retired as Superintendent of Schools in Pewaukee School District, a district serving 3000 students near Milwaukee, Wisconsin. She subsequently joined the Studer Education team. In 2013, the Pewaukee School District was selected as a recipient of the Malcolm Baldrige National Quality Award, a presidential honor few organizations have attained. Under her leadership, student achievement dramatically increased and the district achieved a 97% graduation rate. Additionally, the percentage of PSD students attending a two- or four-year college increased from 68.8% in 2006-2007 to close to 93% in 2015-16.  For six years, the Pewaukee School District was recognized as a Top Workplace by the Milwaukee Journal Sentinel. The school district pursues a relentless focus on using strategic planning, results data, and key work process identification to leverage improvement. JoAnn serves on the Board of Examiners for both the Baldrige National Quality Program and the Wisconsin Center for Performance Excellence. She is also on the Board of the American Society for Quality. She was recognized as Pewaukee’s Person of the Year in 2014 and Wisconsin’s Superintendent of the Year for 2013. She was honored with the Milwaukee Business Journal’s Women of Influence in 2010. As she continues her journey to excellence as part of the Studer Education team, Dr. Sternke has already made a tremendous impact in her work with partner organizations around the country.

SMspotlight_Dr. Greg Gibson

Senior Executives

Superintendents and Assistant Superintendents

Principals and Educational Leaders

Supervisors and Department Leaders

Board Members

New Leaders

Senior Executives

Superintendents and Assistant Superintendents

Principals and Educational Leaders

Supervisors and Department Leaders

Board Members

New Leaders

Contact Us

Send us an email and we'll get back to you, asap.

Not readable? Change text. captcha txt