Register to join us virtually during multiple sessions at Destination High Performance Pensacola. Since the conference sold out quick, we will be offering the ability for you to live stream each day of the event, for these select sessions, at no cost to you. So register now and don’t miss out on the opportunity to learn virtually from an inspiring lineup of leaders in K-12, higher education, professional athletic and government institutions.


October 29, 2019 | 11:30AM – 12:45PM CT

A Framework for Organizational Excellence

Janet Pilcher, Managing Director and Executive Leader
Studer Education

Everyday Excellence: It’s a Journey!

Natalie Harder, Chancellor
South Louisiana Community College

2:30PM – 3:30PM CT

Customers County: Service Excellence in County Government

Dale Shaver and Allison Bussler
Waukesha County, WI

Leader Rounding: What Does it Take to Listen?

Bryan Glatter and Carla Ortego
South Louisiana Community College

Look How Far We’ve Come (And How We Did It)

Lisa HerringSuperintendent
Birmingham City Schools


October 30, 2019 | 8:00AM – 10:15AM CT

Connecting the Dots

Janet Pilcher, Managing Director and Executive Leader
Studer Education

What We Learned in Year One of Our Journey to Excellence

Bonita Coleman, Superintendent
Ocean Springs School District

Customer Service and Why Service Excellence is Non-Negotiable

Donna Kirby, Vice President of Operations
Pensacola Blue Wahoos