In Accountability, Leadership, Service Excellence

In The Fifth Discipline Peter Senge writes a goal should be difficult enough that people know they have to change, which generates the creative tension necessary to make adjustments. If the goal is too low, people might think they don’t really have to change or they can wait until the last minute to start. If it’s too high, though, leaders could think it’s unattainable. In Maximize Performance, Studer and Pilcher explain:

An organization’s leadership ensures that goals are set at the top level and then cascaded down in a relevant and meaningful way to the leaders of each area. A rule of thumb learned from years of working with school districts is that the closer a leader’s evaluation is to 100 percent use of metrics, the greater the chance that the school system will achieve the overall results.

Upon finishing Maximize Performance, Dr. Dawn Wilson, Lead Coach at learning Forward Academy, relayed that the book “caused [her] to think more deeply about change, accountable leadership, the flywheel, scorecard and [her] favorite… connecting hearts and minds.”


Dr. Wilson goes on to say, “People want their hearts and minds aligned with the mission of the organization… and they want to feel valued.  As educators, we have so much work to do to create high-performing school systems… After reading the book, I am inspired to find ways to create a culture of excellence in my setting.”

So wonderful that Dr. Wilson shared this message with us and allowed us to share it with you. The central values at the core of the work we do as educators is to have purpose, do worthwhile work, and make a difference. Sometimes we bog down in daily tasks and forget why we chose our profession. As educators, we are lucky because our purpose sits in front of us every day.


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Special thanks to Dr. Dawn F. Wilson, Learning Forward Academy Lead Coach, for sharing her reflections about Maximize Performance: Creating a Culture for Educational Excellence. Dr. Wilson has served in a variety of district and school roles including teacher, instructional coach, school leader, director of curriculum and instruction, director of testing and evaluation, director of instructional technology and executive director of professional learning.

Maximize Performance: Creating a Culture for Educational Excellence by Quint Studer and Janet Pilcher will help education leaders engage in systematic reviews to diagnose, apply, assess, and validate the execution of strategies across school, department, and school system levels. Learn more about Maximize Performance at Follow the authors on Twitter using @quint_studer and @janetpilcher and join them in Chicago August 3-4.

Our mission at Studer Education is to help education systems achieve measurable results that produce positive outcomes in student achievement, employee engagement, support services, and financial efficiencies and productivity. Our goal is to help school systems provide students with a great place to learn, teachers with a great place to teach, and parents with confidence that their children are getting a great education. Follow us on Twitter at @StuderEducation and visit us online at Studer Education is a division of Studer Group, ranked for the seventh straight year on the Best Small and Medium Workplaces by Great Place to Work® and a recipient of the 2010 Malcolm Baldrige National Quality Award.


Filed under: How to Lead…, Service Excellence Tagged: #MaximizePerformance, Accountability, Dawn Wilson, Hearts and Minds, Leadership, Learning Forward Academy

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