Use DESK for Difficult Conversations

The D.E.S.K. approach for low performer conversations provides leaders with a guide to get through difficult conversations and cut right to the chase (Studer, 2004). Take time to prepare for [...]

EP25: Addressing Poor Performance

Why do leaders need to address toxic behavior immediately? Because negative behavior drags the entire organization down. 66% of employees who deal with a toxic team member said their performance [...]

EP24: The Best Chance for Success

It’s the leader’s responsibility to provide a structure within the organization to help people know when they’re not performing at their best. When the right system is in place, leaders can [...]

What’s in Your Toolbox?

In AASA's School Administrator magazine, Dr. Janet Pilcher discusses specific tools and tactics to achieve high performance results in the areas of student achievement, employee engagement, [...]

EP21: Connecting with High Performers

Are you a high performer? Do you want to retain your high performing team members? This week, Dr. Pilcher offers an approach for connecting with your high performers and Erica Callaway joins her [...]

EP20: Low Performers: Who Are They?

Low performers take up the majority of our time as leaders and cause their better performing coworkers stress. Today we address the types of low performing behaviors and what happens if we ignore them.

EP19: Don’t Step in Quicksand

While we navigate through work and life, we may occasionally find ourselves in over our heads. The harder we try to fight, the deeper we fall. For leaders Dr. Pilcher recommends 4 ways to help [...]

EP18: Solid Performers: Who Are They?

Middle solid performers make up half of our organization and have a lot to offer. It’s important for leaders to give them direction and opportunities to grow. Today we focus on 5 actions you can [...]

EP17: The Fire in the Belly

When we speak of performance, we think of both an individual’s will and their skill. Do the members of our teams have the desire to do their best work and continue to get better? Today, we focus [...]

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