Receiving feedback is an emotional experience, it’s often difficult to take in. Whether the feedback is positive or negative, we humans are quick to respond emotionally, sometimes overreacting, [...]
Organizations perform at different levels, some are poor, others good, and very few are excellent. What makes an organization excellent? It’s their relentless commitment to continuous [...]
In AASA's School Administrator magazine, Dr. Janet Pilcher discusses specific tools and tactics to achieve high performance results in the areas of student achievement, employee engagement, [...]
How do the varying human performance levels affect the overall organizational results? What happens when leaders avoid managing employee performance levels? We achieve higher performance with [...]
Dr. Pilcher explains what an emotional bank account is, and why it’s necessary to maintain a positive balance with your teams and coworkers in this week's episode. Master how you can provide [...]