In Engagement, Great Leaders, Leader Development, Leadership, Leadership Tips

Try this Tip: Give specific praise. In order for employees to know that their performance was “what right looks like,” specify. Describe both the evidence and the impact. “I was very impressed that you called the parent and took full responsibility for that error; this will help her to trust you in the future and to have confidence in our organization.”



Excerpted from: Rosin, Lessons in Leadership, Part 1: Managing yourself

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