Organizational Excellence

Sand Creek Zone strives to provide quality education by developing tools and systems that allow their staff to focus on the people they serve. By adopting Huron Rounding, Sand Creek Zone improved [...]

Great leaders place importance on how to become the best service provider for what they do. Donna Kirby, the Vice President of Operations at the Pensacola Blue Wahoos AA Baseball team, joins Dr. [...]

Dr. Brendan Kelly, host of Off the Cuff Podcast and President of the University of West Georgia, recently invited Dr. Janet Pilcher as a guest on his podcast. Their conversation details Dr. [...]

The Plus Delta process is a valuable tool for continuous improvement because it helps to identify areas for improvement, prioritize action items, and foster a culture of learning.

By rounding with employees, leaders can better understand their needs. Rounding also builds trust and shows employees that they are valued, resulting in better engagement, loyalty, and retention.

Today, Dr. Janet Pilcher invites Dale Shaver, Director of Waukesha County Department of Parks and Land Use, and Laura Catherman, Director of the Waukesha-Ozaukee-Washington Workforce Development [...]

In this Accelerate Your Performance podcast episode, Dr. Janet Pilcher discusses tactics on how to overcome We/They communication and examples of how to identify and adjust your communication in [...]

In this episode of the Accelerate Your Performance podcast, Dr. Janet Pilcher explains how Stay Interviews can contribute positively to an organization and how they are more than simply [...]

In today’s episode, Dr. Pilcher helps explain how synthesis can help guide leaders forward with the big picture in mind.

In this webinar, Leader Coach Kathy Oropallo shares how to target short-range outputs that align with our big annual goals and offer celebration opportunities throughout next year.