An employee engagement survey can be a very powerful tool within your organization. Employee engagement surveys provide important information and data regarding the perceptions of employees about [...]
Despite hardwired systems, mistakes can still be made. Therefore, it is vital to have a good service recovery process in place.
The Stoplight Report is a way to communicate how ideas, concerns, and barriers are being resolved. Items added to the Stoplight Report might be collected during check-in conversations, team [...]
By Annie Nihls
In Accelerate Your Performance, Communication, Leadership Tips, Performance Management, Professional DevelopmentPosted
Having difficult conversations is never easy. However, it is a crucial part of being an effective leader. While it may be easier for a leader to ignore poor performance and staff feuds, delaying [...]
The D.E.S.K. approach for low performer conversations provides leaders with a guide to get through difficult conversations and cut right to the chase (Studer, 2004). Take time to prepare for [...]
Telling people what we think about their performance doesn’t help them improve. Think about the last time you received constructive criticism. Did it actually prompt you to change your behavior? [...]
In AASA's School Administrator magazine, Dr. Janet Pilcher discusses specific tools and tactics to achieve high performance results in the areas of student achievement, employee engagement, [...]
Walk into a school during the month of May, and you can practically smell summer in the air – burgers on the grill, sunscreen, and exploding fireworks. Children are dreaming of long days playing [...]
Employees are our most valuable assets, but we often don’t spend enough time making them feel valued. Have you taken time this week to recognize anyone for a specific achievement or [...]
“Be kind whenever possible. It is always possible.” Dalai Lama Can you remember the last time an individual went out of their way to make your day better? Even if it wasn’t recent, the act of [...]
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