This book shows how we can develop positive workplace cultures where teams feel empowered to solve problems rather than admire them. If your team is stuck in the “been there done that and it didn’t work” loop, and they’re struggling to achieve results, Janet provides a practical path forward with this guide. The tools and tactics in this book build consistent leadership practices that help us serve others at high levels.

– Jon Malone, Regional Director and Chief Executive, Northwestern Illinois Association