How do you turn passionate employees and leaders into people who have the ability to make a difference not only in their work, but in their communities? Janet is joined by Dr. Pat Greco today to [...]
Organizations in most industries are currently experiencing a rapid pace of change and increasing competition, forcing leaders to implement programs and initiatives designed for improvements. On [...]
As a leader do you tell your teams, “Don’t bring me problems, bring me solutions.”? Or maybe as an employee you’ve worked for a leader who believes in this philosophy. While presenting solutions [...]
IMPACT IN THE INTERIM From 2013 until 2019, University of West Georgia President, Dr. Kyle Marrero, led the University to achieve records in enrollment, graduation rates, and to develop new [...]
Changes in an organization can occur that team leaders may have little control over. What we can control is how we adapt and react to the change in our daily business. When we utilize team [...]
For the first time in history we are operating with five generations co-existing in the workforce, and there are more young professionals joining every day. Dr. Pilcher talks with Ruthie [...]
Service excellence is more than just being polite or being ready to offer the unsatisfied customer a discount. Join Donna Kirby and Janet Pilcher this week as they conclude their conversation [...]
Service Excellence differentiates your organization from others in your industry. Great leaders place importance on how to become the best service provider for what they do. Donna Kirby returns [...]
Donna Kirby, the Vice President of Operations at the Pensacola Blue Wahoo’s AA Baseball team, joins Janet Pilcher this week to talk about Donna’s journey to becoming a leader of best practices in [...]
Many successful, hardworking Americans experience burnout more than once during their careers, even people who are passionate about what they do. High performers can be obsessed with achieving [...]
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