Principle 3: Build a Culture Around Service

Serve others with great care and concern.

WHY?

This principle focuses on living out our values. The values of an organization should walk the halls rather than hang on the walls. Action is the key. What actions do we take as an organization to ensure continuous improvement of work and results? The concentration should be on our customers, both internal and external. This is the hallmark of our culture—how do we care for those with whom we work and interact?

How Can We Help?

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Toolkits & Workshops

Get your team aligned around the practices that make the biggest impact.

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Coaching

Partner with a trusted advisor to support leaders in diagnosing needs, prioritizing actions, and assessing results.

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Toolkits & Workshops

Get your team aligned around the practices that make the biggest impact.

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9P Online Learning

Develop individuals and teams, online and on demand. Track progress, and personalize learning plans to fit the most immediate needs.

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Coaching

Partner with a trusted advisor to support leaders in diagnosing needs, prioritizing actions, and assessing results.