You can’t withdrawal from an empty account.
Dr. Pilcher explains what an emotional bank account is, and why it’s necessary to maintain a positive balance with your teams and coworkers in this week’s episode. Master how you can provide feedback for improvement without damaging your relationships and find out 7 ways to nurture an emotional bank account with your team.
This episode addresses questions, such as:
- How can I develop positive relationships with my team?
- How do I provide constructive feedback to my team without ruining our relationship?
- How do you balance completing tasks with maintaining relationships?
Our emotional bank accounts are the trust we’ve earned through strong relationships with our employees and colleagues. Maintaining a positive balance with others requires more effort than setting up a direct deposit payment. Learn how practicing our “soft” skills will improve employee engagement.
As a leader, your goal is to accomplish tasks through people, so there are always two dynamics involved: the task and the relationship. This is the second installation in a three-part series walking you through the idea of leadership instead of management.