You can’t withdrawal from an empty account.
Dr. Pilcher explains what an emotional bank account is, and why it’s necessary to maintain a positive balance with your teams and coworkers in this week’s episode. Master how you can provide feedback for improvement without damaging your relationships and find out 7 ways to nurture an emotional bank account with your team.
This episode addresses questions, such as:
- How can I develop positive relationships with my team?
- How do I provide constructive feedback to my team without ruining our relationship?
- How do you balance completing tasks with maintaining relationships?
Our emotional bank accounts are the trust we’ve earned through strong relationships with our employees and colleagues. Maintaining a positive balance with others requires more effort than setting up a direct deposit payment. Learn how practicing our “soft” skills will improve employee engagement.
Have you ever heard someone say, “I trust people until they give me a reason not to”? We may aspire to approach our lives and relationships from a blanket trust stance. Realistically, most of us have to earn trust.
Being in relationships with other humans has allowed us to survive and thrive as a species. While our environments are in many ways less threatening than in centuries past, our need to connect and build trusting bonds has persisted. Trust is fundamental for a strong and lasting relationship.
As a leader, your goal is to accomplish tasks through people, so there are always two dynamics involved: the task and the relationship. This is the second installation in a three-part series walking you through the idea of leadership instead of management.