Continuous Improvement

What are the best metrics to track progress and make improvements? In this roundtable, Dr. Janet Pilcher shared tools and tactics for short cycle improvement and scorecard alignment.

Measure the Important Things: Continuously track progress to achieve results with an improvement mindset. How do we know if a change or decision is providing the intended result? How do we know [...]

Under normal circumstances planning is challenging. When decision making is critical, the processes and tools need to be seamless. Leaders have to make the best decisions possible and [...]

Organizations in most industries are currently experiencing a rapid pace of change and increasing competition, forcing leaders to implement programs and initiatives designed for improvements. On [...]

When Dr. Brendan Kelly arrived on the University of South Carolina Upstate scene to serve as chancellor, he quickly identified the need to establish an improvement mindset across the [...]

As leaders we hear things like applying “soft” skills is not as important as focusing on “hard” data, such as student achievement. Our collective work with district and school leaders shows us [...]

Jim Collins in Good to Great reinforces the importance of having the “right people in the right seats on the bus” within your organization. Strong team members bring specific knowledge, skills, [...]

It may take eight weeks or longer to replace a person leaving a position. During this transition, remaining team members are left filling the gaps. Therefore, preparing in advance for employee [...]

When critical members of the team leave, it can be unsettling. Every organization has members who carry specific skills and knowledge that impact the entire organization. They know the technology [...]

An employee engagement survey can be a very powerful tool within your organization. Employee engagement surveys provide important information and data regarding the perceptions of employees about [...]