Leaders build the foundation for high performance.

How do the varying human performance levels affect the overall organizational results? What happens when leaders avoid managing employee performance levels?  We achieve higher performance with less variation when we tighten the performance curve. In this episode, Dr. Pilcher addresses how leaders have an important role in managing performance to keep results moving in a positive direction.

This episode addresses questions, such as:

  • What is a performance wall, and why do organizations hit it?
  • Who are the only people who can do something about low performers and keeping the organization from hitting the wall?
  • How do I get everyone on board?
  • What happens when our high and solid performing employees get tired of carrying low performers?

Hitting the Wall is the eighth episode in a series describing the performance curve and performance conversations, beginning with Ep. #16 High Performers: Who Are They?. 

Related Resources

Courageous Conversations

Being willing to courageously and tactfully address unwanted actions and behaviors on your team increases your organizations' ability to reach its goals and provide excellent customer service.

Pushing Through the Wall

When we set a clear and audacious vision, we get to tell stories of success on the journey. The work is hard and you will hit a wall. In this video, a university president explains how driving toward the vision will push you over the wall.



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