Try this Tip: Deliver your message more than once if you expect people to “get it.” Repeat, repeat, repeat. By the time leaders are ready to introduce a change, they’ve been working with the issue for months. But employees are hearing it for the first time, so they need reinforcement. Use multiple methods, repetition, and increasingly specific messages.
Excerpted from: Alison Davis, The 5 Biggest Mistake Leaders Make When Communicating