Don’t settle for good, when you can go for great.

Organizations perform at different levels, some are poor, others good, and very few are excellent. What makes an organization excellent? It’s their relentless commitment to continuous improvement. Great organizations are willing to get their hands dirty and face the brutal facts to improve, even when things are going well.

This episode addresses questions, such as:

  • What is an improvement mindset, and how can I adopt one?
  • How is good the enemy of great?
  • What keeps people from facing the brutal facts to create actions for change?

Related Resources

Are We Just Documenting or Improving Processes?

"Good processes should help leaders achieve the organizational and departmental goals they are accountable for." However, many organizations fall short of implementing the right processes and improving them properly.

Good to Great

In each of these dramatic, remarkable, good-to-great corporate transformations, we found the same thing: There was no miracle moment. Instead, a down-to-earth, pragmatic, committed-to-excellence process—a framework—kept each company, its leaders, and its people on track for the long haul.



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