Don’t settle for good, when you can go for great.
Organizations perform at different levels, some are poor, others good, and very few are excellent. What makes an organization excellent? It’s their relentless commitment to continuous improvement. Great organizations are willing to get their hands dirty and face the brutal facts to improve, even when things are going well.
This episode addresses questions, such as:
- What is an improvement mindset, and how can I adopt one?
- How is good the enemy of great?
- What keeps people from facing the brutal facts to create actions for change?
"Good processes should help leaders achieve the organizational and departmental goals they are accountable for." However, many organizations fall short of implementing the right processes and improving them properly.
Change is constant for all of us. This is true in our personal lives-I think about iPhone changes that send me into fits of frenzy. Changes also occur daily in our work lives. Because change causes us to adjust routines and thinking, it can be frustrating. It is important for leaders to model the way when it comes to change.
When a team awakens to the real meaning and practice of a continuous improvement approach to make lasting change, team members begin to think about improvement possibilities differently. Getting away from initiative-centered thinking can be a challenge for organizations.
In each of these dramatic, remarkable, good-to-great corporate transformations, we found the same thing: There was no miracle moment. Instead, a down-to-earth, pragmatic, committed-to-excellence process—a framework—kept each company, its leaders, and its people on track for the long haul.