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What purpose will my communication serve?
How do we speak our truth, while deepening our connection with others? Executive leader coach and author, Terre Short joins us to discuss more mindful, communication that comes from the heart. In episode 120 Janet and Quint discussed Terre’s book The Words We Choose: Your Guide to How and Why Words Matter. Today, listen as Terre shares tools from her book focused on how we can elevate our communication at work—making it more values-based and intentional— while remaining true to who we are.
This episode addresses questions, such as:
- What are some key areas we can grow in to improve our emotional intelligence?
- What does it mean to be connected to our values in our communication?
- What are some words we may want to avoid in order to have better communication?
Subscribe to Terre’s website to download the first chapter of her book and learn about the latest learning content available.
Featured Episode Resources
I have always appreciated the story of when President Kennedy visited NASA in 1961. He happened upon a janitor who was mopping a floor. He introduced himself and asked the janitor what he did for NASA. It may strike you that his answer would have been obvious to our esteemed leader.
Trusting relationships are critical for success in any organization. In this video, Dr. Lisa Herring describes how her team was intentional about communicating and connecting to build relationships with multiple stakeholder groups. These strategies supported the larger, strategic aim of increasing stakeholder trust.
Let your values to guide your team to build resilience. An organization's values help leaders stay focused and on track while leading change. Values help leaders and teams make decisions, focus on what matters, and clearly define success aligned to the purpose of the organization.
Leader Always Actions benefit both employee and leader in significant ways. Employees often feel heard and connected to their leaders and find that goals and performance expectations are aligned and clear. Below is a breakdown of the actions leaders may use to create better lines of communication with employees, with a brief explanation of the purpose of each.
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