Create a space for shared understanding and experiences.
Some topics are easier to approach in the workplace than others. Conflicting issues and viewpoints often leave leaders stuck between a rock and a hard place. Discussing topics like diversity and inclusion can feel risky for leaders who don’t know how their teams will react. With these leaders in mind, Dr. Gayle Juneau Butler and Dr. Janet Pilcher collaborated to develop a 3-stage framework to have positive, inclusive conversations. Listen as Gayle joins Janet to walk us through that approach.
This episode addresses questions, such as:
- What is the biggest barrier for leaders who are trying to address conflicting issues and viewpoints in the workplace?
- How do we create a space people can trust and engage within?
- What communication tactics can we use to approach inclusive conversations?
Featured Episode Resources
9P | VALUING ALL VOICES
Have you ever been in a meeting and one person dominated the entire discussion? As a participant, this can be excruciating to endure. As a leader, it poses an important challenge. While the individual’s voice should be honored, it should also be managed to create opportunities for all participants to be heard.
9P | CONNECTIONS IN TIMES OF CHALLENGE
Resilient leaders use check-ins to build feedback loops for cascading two-way communication and building relationships with employees. During change and disruption, these connections are more important than ever.
9P | KEY WORDS AT KEY TIMES FOR RESILIENT LEADERS
Resilient leaders know the importance of thoughtful, clear and concise communication. Use this tool to assist you in crafting important communication during disruption or change.
HBR | HOW TO TALK WITH YOUR TEAMS ABOUT THE VIOLENCE AT THE U.S. CAPITOL
Many leaders don’t know how to discuss current events that elicit strong opinions and emotions and so their default is to say nothing or make only a passing comment. They must instead lean into moments of disbelief, frustration, anger, fear, and anything else people might be feeling.
Connect with Coaches and Guests
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