The purpose of giving feedback is to help others improve.
Reflect on the last time someone gave you constructive feedback… did it feel like a gift? That likely depends on the intent of the person providing the feedback. Within our own teams and organizations providing constructive feedback to one another is a necessary step in the improvement process. Yet feedback that is littered with generalizations does little to help others improve. Listen as Dr. Janet Pilcher describes how to provide feedback as a gift, instead of an insult.
This episode addresses questions, such as:
- Can constructive feedback feel like a gift?
- How can we productively provide feedback when actions need to be improved?
- Why is feedback a two-way street?
Featured Episode Resources
9P | FEEDBACK THAT INSPIRES
Think about the last time you received constructive criticism. Did it actually prompt you to change your behavior? Did you agree with the person providing the feedback? Or did it provoke annoyance instead of prompting action? Reshape the way you deliver feedback.
9P | THREE POSITIVES FOR EVERYONE ONE CONSTRUCTIVE FEEDBACK
Negative feedback rarely feels rewarding, so why can’t people take criticism? The science behind the 3:1 feedback ratio.
9P | AGILITY AND PULSE SURVEY SUCCESS
Taking the “pulse” of stakeholders early and often is key to success in a rapidly changing environment. What you do with the results of the “pulse” checks are pivotal. Taking small actions quickly after taking the pulse can make a big difference in stakeholder and employee engagement.
9P | SEND THE RIGHT MESSAGE
There are three ways we communicate with one another. It is surprising just how much or how little impact each one of these methods has on one’s willingness to trust us and make a human connection.
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