Build safe places for teams to collectively find solutions.
As a leader do you tell your teams, “Don’t bring me problems, bring me solutions.”? Or maybe as an employee you’ve worked for a leader who believes in this philosophy. While presenting solutions to problems is ideal, it’s not always possible. So, what can leaders do to create safe environments for teams to bring problems forward, while avoiding being bombarded by complaints? In this episode, Dr. Pilcher encourages team members to use key words, take ownership, and bring complex problems to their leaders for guidance.
This episode addresses questions, such as:
- How can you raise a valid concern without complaining?
- What do we do with people who think their job is to complain?
- How can teams bring solutions forward proactively without depending on their leader?
It's time to retire the saying "Don't bring me problems, bring me solutions." Even though advocates of this approach believe it increases empowerment, helps employees manage up, and boosts careers, it's fraught with challenges. Not every problem has an easy solution, and some require diverse points of view.
Studies show employees want to provide input, but don't feel like they are being heard. More than half of employees say their company fails to act on good ideas, and a third of employees feel their ideas are ignored.Committing to connecting with employees to gain input sets the stage for creating a more engaged work environment.