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To achieve excellence, reassurance and hope, rest on communication and empathy.

In this ever-changing climate, continuous improvement is more vital than ever, and it’s something today’s guest, Dr. Ed Manansala, County Superintendent of Schools at El Dorado COE, and the President of the California County Superintendents Educational Services Association are deeply committed to. Listen as Janet and Ed discuss how to engage people in continuous improvement, 5 bold steps for implementation, and why it makes a difference in critical times.

This episode answers questions such as:

  • How can we embrace the practice of continuous improvement?
  • When is the best time to start continuous improvement work in an organization?
  • How can we remain hopeful and optimistic despite obstacles and uncertainty?

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