![The Nine Principles: Principle 8, Communicate at All Levels The Nine Principles: Principle 8, Communicate at All Levels](https://www.studereducation.com/wp-content/uploads/bfi_thumb/dummy-transparent-ql5y75jonpsa9d85luv269kn08gr29e98seu8lj83c.png)
Communicate at All Levels: Show why, then describe what and how
- Speeds up the decision process
- Creates proactive behavior
- Improves working relationships
Tools and tactics needed to Communicate at All Levels:
- Apply tools such as:
- Why, What, How protocol
- Key words at key times
- AIDET
- Stoplight Report
- Employee Forums
- Cascading messages protocol
- At-A-Glance resources
Excerpt from: Maximize Performance